Solving complex community challenges requires tracking more than just housing placements; it requires monitoring wraparound services like mental health, medical care, and case management.
To drive a systems-level shift in addressing homelessness, The Indianapolis Foundation set goals to house 350 individuals through the Streets to Home program under its Housing to Recovery initiative. However, the Foundation faced a critical hurdle: siloed information. Housing inventory, subsidy supply, and provider networks were fragmented across disconnected systems, making it difficult to unify data for funders, the public, and state-level policy.
The Indianapolis Foundation adopted Metaimpact as its multi-stakeholder operating system. By serving as a central hub for citywide alignment, Metaimpact provided shared workspaces for the Foundation, the City, and 15+ service providers to align goals and insights.
This unified approach has fundamentally transformed how the city delivers supportive housing:
• Unified Visibility: Fragmented data from four different systems was consolidated to create a shared housing inventory on track to represent nearly 100% of all available permanent supportive units in Indianapolis.
• Ecosystem Coordination: More than 15 service providers now exchange insights, and report unit availability in real time within one shared workspace.
• Credible Advocacy: Hard data is seamlessly combined with lived experience, providing a powerful narrative to influence policy at both the city and statehouse levels.
By using Metaimpact, the Indianapolis Foundation turned vision into a citywide movement and scale across their broader equity strategy. They aren’t just advocating for change—they are providing the evidence to make it inevitable.
Here is what Rob MacPherson, VP for Advancement at The Indianapolis Foundation, had to say about the impact of the partnership:
“Tracking the data and communicating the impact of our homelessness initiatives was siloed and cumbersome—until we started using Metaimpact. Now, we seamlessly gather data from multiple sources, integrate it with other reporting tools, and weave it into a compelling, data-driven story. Metaimpact is more than a vendor; they are true partners in solving our most significant problems.”
— Rob MacPherson, VP for Institutional Strategy, Indianapolis Foundation
📖 Download the case study here.